Digital Transformation Scorecard
Twenty questions across strategy, customers, operations, technology and culture. A maturity score per pillar, your gaps, and a 90-day plan.
- Free
- No email needed
- About 12 minutes
Digital Transformation Scorecard
How it works
Answer four questions per pillar. You get a score out of 100 for each, your strengths and gaps in your own answers, and a plan for the next 90 days.
- Strategy and leadership4 questions
- Customer experience4 questions
- Operations and processes4 questions
- Technology and data4 questions
- Culture and skills4 questions
- TimeAbout 12 minutes
- 20 questions
- 5 pillars
- No email needed
Reading your scorecard
Everything on the results page comes from your own answers.
Equal steps
Every question has four answers worth 0, 33, 67 and 100, so no question counts more than another. Each pillar weighs the same in the total.
Your own strengths and gaps
Strengths are the answers you gave at the top two steps. Gaps are the questions you answered at the bottom two. Nothing is compared with other companies.
Points, not months
The scorecard shows how many points each pillar needs to reach Maturing. It does not guess how long that takes, because that depends on your team.
Questions
Digital transformation questions
How is the score calculated?
Each question has four answers worth 0, 33, 67 and 100. A pillar is the average of its four answers and the overall score is the average of the five pillars. Levels: 0 to 20 Traditional, 21 to 40 Emerging, 41 to 60 Developing, 61 to 80 Maturing, 81 to 100 Digital-first.
Why is there no industry benchmark?
Because we do not have sourced data for one, and we will not make one up. The radar and the bars show where Maturing starts (61) instead, which comes from the scoring itself.
Which pillar should we work on first?
Usually the weakest one, which is where the plan starts. The exception is strategy: if it is under 40, agree a direction and an owner first, or the other pillars stall.
Do all pillars need the same score?
No. A business can run well with one pillar ahead of the others. The total points to Maturing shows how far each pillar is from 61, so you can pick where a gain matters most.
Are my answers stored?
No. The scorecard runs in your browser. If you use the optional email box, we keep a record of that request and send one email with your summary.
How often should we retake it?
Every quarter is a good rhythm. Track three to five numbers monthly in between so the next score has something behind it.
Related tools
From scorecard to working systems
We build the systems behind your weakest pillar
Bring your scorecard. We will look at the gaps with you and say what it takes to close the first one.